File a claim

We're sorry if an unfortunate event occurred during your trip. However, we are happy to assist you.

If an event covered by your policy interfered with your trip, simply file a claim and provide the necessary supporting documents. We will process your claim quickly and will be available to answer any questions you have.

Important notice: You will not be entitled to reimbursement or compensation in respect of services which were not requested during the journey and which were not arranged by Evasan. This is why we strongly advise you to call us immediately in case of emergency!

To proceed, please select a type of your insurance

Do not hesitate to contact us for any questions about claims and the process of your claim on the following number +41 (22) 929 52 52 or via email at: