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It is with great pleasure that I write this letter because I would like to give credit where credit is due. It concerns my 85 years old mother who came to visit me, broke her hip and had an operation here in Lugano, where she was very well looked after. I was in a particularly vulnerable emotional state since my beloved husband died only one month before the unfortunate accident above mentioned. Fotunatelly, my mother had an insuance with Evasan and that made all the difference. Thanks to that fact, we were both spared lots of anxieties and worries, both psychological and financial. I was dealing with your agents who were kind, capable and efficient. I would like to express my deep gratitude for immense kindness shown to us and professional excellence with which you treat your clients. My family in Belgrad and I became your great fans and I intend to share this experience with all my friends and acquitances who expect visitors from abroad.
Following the repatriation of Ms. X, I want to thank you for the close cooperation that existed between the Embassy and Evasan. I think I can say that the success of this dangerous mission was the benefit of the wide availability of your team. Thank you again for your kindness, availability and total dedication.
I want to express my sincere gratitude for your very rapid and efficient support during this difficult event of my life. You did not only support me financially, but also psychologically. You also supported my husband who was afraid by my accident.
I wanted to thank the whole Evasan team for the repatriation of my father who had a terrible accident during his trip to Germany. I express my sincere gratitude and want to thank you for your professionalism, rapidity, efficience and for considereing the emotional distress in which I was.